Contact Us
Questions about how a result was calculated, feedback on the calculator, or spotted something that looks wrong? We’d like to hear from you.
Email us directly
The fastest way to reach us for anything — accuracy reports, feedback, or general questions.
Report a calculation issue
Found a figure that doesn’t match the ATO’s published rates? This is the one we most want to hear about — see below for what’s useful to include.
General feedback
Missing a feature, found something confusing, or have an idea for a calculator we don’t cover yet? Let us know.
Something else
Media enquiries, partnership questions, or anything not covered above — the same email address reaches us for all of it.
Reporting a calculation issue
Accuracy reports are the most useful feedback we can get, and the fastest ones to act on are specific. If you’ve found a result that looks wrong, including the following in your email helps us track it down quickly:
- Which calculator mode you were using (Standard Salary, Contractor, or Side Hustle)
- The financial year selected (e.g. 2026–27)
- The figures you entered and which toggles were switched on (e.g. HECS/HELP, private hospital cover, salary sacrifice)
- The result you got, and what you expected based on the ATO’s published figures — ideally with a link to the ATO page you’re comparing against
Response time
We aim to respond to enquiries within a few business days. Accuracy reports affecting a calculation are prioritised, since getting the numbers right matters more than anything else on this site.